Buyer Ordering Guide

How to Order from The Wine Factor

Our private ordering process is designed for approved volume buyers who need clear pricing, reliable stock handling and smooth collection or delivery.

Ordering Process

1

Request Buyer Access

Complete the buyer request form. We review your details before creating your account.

2

Receive Login Details

Once approved, we will issue your private buyer login details.

3

View Products & Pricing

Log in to view available products, prices, order quantities and availability notes.

4

Add to Basket

Select products, confirm quantities and submit your order request through checkout.

5

Pay by Bank Transfer

Orders are confirmed and processed only once cleared bank transfer payment is received.

6

Collection or Delivery

We arrange collection or delivery within the confirmed timeframe, subject to stock and logistics.

Important Buyer Information

Lead Times

Same-day orders may be possible depending on availability. For comfortable fulfilment, we recommend placing orders 7–14 days in advance.

Payment

Payment is by bank transfer only. Your order is not confirmed until cleared funds are received.

Availability

All orders remain subject to stock availability, supplier availability, pricing confirmation and fulfilment capacity.

Returns & Credits

No cash refunds are offered. Approved returns may be issued as a credit note for future orders.

Orders are only accepted once availability, pricing and payment have been confirmed. Pricing and availability may change before order confirmation. Buyers must comply with all applicable alcohol and age-restriction regulations.

Ready to Request Access?

Apply for private buyer access and we will review your account request.

Request Buyer Access Contact Us